Resolve bug tickets 2x faster
Get all the info you need to understand bugs, right from your helpdesk software, with just one click.
Bugpilot automates the collection of screenshots, steps to reproduce, user info, browser logs, and more.
All of the information.
Zero of the wait.
Bugpilot integrates with your helpdesk software by adding two additional options when you reply to a message.
With just one click, you can instantly get a
1-minute session recording, a screenshot, and a ton of technical details.
Everything you need, in one single place:
⚡ Supercharge your helpdesk
Bugpilot is designed for Customer Support agents and works directly from your helpdesk software. Bugpilot gives you all the information you need to understand the issues that your users report with just one click.
Save hours of calls
Say goodbye to video calls where you ask users to explain what went wrong.
Bugpilot replaces screen sharing meetings and manual screenshots.
Built for modern SaaS Teams
For Customer Support
Get all information on the first contact. Support Teams using Bugpilot can resolve issues 2x faster by skipping the usual 5-10 questions needed to find out what happened.
Faster conversation resolution time.
Time saved understanding the bug and collecting the technical details.
All the reports follow a well-defined format, so you will never miss a single detail.
Bugpilot gives you high-quality bug reports, no matter who is reporting.
Cut the time your team spends trying to understand, reproduce, triage, and fix bugs, so you can focus on what matters more.
Privacy & Security
BugPilot is designed following a privacy-first approach and is fully GDPR compliant.
Powerful controls to choose which information is collected
EU Data Centers
Data is encrypted with state-of-the-art algorithms
Advanced PII scrubbing
Simple, transparent pricing
No commitment, cancel anytime.
Get started for free
Integration with Intercom
Unlimited bug reports
Unlimited team members
30 days report retention
Advanced privacy controls
Get started for free
Everything in Basic
(Jira, Notion, Trello, Zapier,...)
90 days report retention
Team roles and permissions, Single-Sign-On (coming soon)
Talk to us
Everything in Pro
Unlimited report retention
Custom domain name
No credit card required.
All plans include GDPR Compliance, EU Data Centers, and Full Data Encryption.
Support is available via chat and e-mail Mon-Fri, 10 am-7 pm, excluding Italian bank holidays.