Bug reporting tool for SaaS
Find and fix bugs in minutes
Make it easy for users to report issues. Get detailed bug reports. Find hidden bugs. Integrate with your help desk.
14-day free trial. Cancel anytime.
Here are the 5 reasons why 540+ product people, developers, and support agents choose Bugpilot
Get bug reports with tech details
Bugpilot automatically collects screen recordings, frontend errors, failed network requests, and transforms them into bug reports.
No more missing bug details
Integration with your helpdesk
Client-side issues recording
Replaces: Loom, Google Meet, Zoom
Make it easy for users to report bugs
Add Bugpilot's reporting widget to your web application or integrate it with your chatbot.
Capture your users' screen
Receive annotated screenshots and video recordings
Automatically get tech details from non-technical users
Replaces: bug reporting forms and 15 questions from your customer support
Detect hidden bugs
Users don't report 96% of bugs. Bugpilot notifies you about potential frontend and UX issues.
Eliminate manual bug-hunting
Automatically collect session recordings
Get the list of prioritized bugs
Replaces: Hotjar
Replay any issue
What did your user experience before, and after they faced a problem? Re-watch sessions, and find the root cause.
Watch problematic sessions
Reproduce issues with ease
Find root cause
Replaces: Hotjar
Integrate with your tools
Missing details, tab switching, and manual ticket creation are things of the past. Bring all your tools together to fix bugs 2x faster.
Assisted troubleshooting for each conversation
See session recordings in your help desk
All details in one place
Receive Bugpilot reports in Slack, Jira, Notion, and 100+ other apps
Automate your bug-reporting flow
What customers say
Save 20+ hours per month
Without Bugpilot
Spending hours per week collecting bug details, troubleshooting, creating bug tickets, dealing with missing details, reproducing issues, and finding the root cause.
Ask 5-10 questions to understand what happened
Missing logs, network requests, and other tech details
Difficulties reproducing issues
Back-and-forth with users and colleagues
Manually write bug tickets
Troubleshoot via video calls with users
~$680/mo
(at an avg. Hourly Rate $43, PayScale 2023)
With Bugpilot
Everything your SaaS needs to find and fix bugs + UX issues.
Users report detailed bug reports
Have all info for each bug
Automatically highlighted coding, network, and UX issues
AI-assisted troubleshooting
See your users' screens in real time
Replay problematic sessions
Detect hidden bugs
Help desk integrations
Receive Bugpilot reports in your favourite tools
from $14/mo
Fix bugs 2x faster
Start free trial