Table of Contents
- Sentry vs. New Relic vs. Bugpilot: Key Differences
- Features
- Use Cases
- Pricing
- What is Sentry?
- Key features
- Pricing
- Pros and Cons
- What is New Relic?
- Key features
- Pricing
- Pros & Cons
- Sentry and New Relic alternative: Bugpilot
- Key features
- Pricing
- Pros & Cons
- Sentry vs. New Relic vs. Bugpilot: Feature Comparison
- It’s time to upgrade your monitoring tool
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In software development, bugs, errors, and glitches are (unfortunately) inevitable.
For that reason, the importance of error monitoring tools such as Bugpilot cannot be overstated. These tools help you identify critical issues that impact your application's performance and resolve issues promptly, ensuring that your application runs smoothly and your users have a seamless experience.
Given the wide range of tools available, choosing the right tool can be overwhelming. In this article, we’ll dive deeper into three of the best error-monitoring tools out there—Sentry, New Relic, and Bugpilot.
Let’s check them out!
Sentry vs. New Relic vs. Bugpilot: Key Differences
Features
Sentry focuses on providing deep insights into your application's performance. It offers code-level diagnostics, allowing you to pinpoint and resolve issues at the programming language level. This tool tracks error trends, analyzes root causes, and optimizes your code and infrastructure.
On the other hand, New Relic goes beyond error tracking and offers a versatile monitoring solution. It not only monitors application performance but also provides infrastructure monitoring, database monitoring, and network monitoring.
In contrast, Bugpilot presents a user-friendly interface that simplifies user issue tracking and resolution. This particular tool emphasizes delivering a centralized platform dedicated to bug tracking. This means you can efficiently create lists, manage problems, and keep track of issue-related activities in one place.
Use Cases
Check out this table that showcases the key differences between the three popular tools in terms of use cases:
Use Case | Sentry | New Relic | Bugpilot |
Application Error Monitoring | ✅ | 🟡 | ❌ |
Application Performance Monitoring | ❌ | ✅ | ❌ |
Infrastructure Monitoring | ❌ | ✅ | ❌ |
End-User Experience Monitoring | ❌ | ✅ | ❌ |
Bug Tracking and Issue Management | ❌ | ❌ | ✅ |
Project Management | ❌ | ❌ | ✅ |
Collaboration and Communication | ❌ | ❌ | ✅ |
Debugging and Diagnostics | ✅ | 🟡 | ❌ |
Workflow Automation | ❌ | ❌ | ✅ |
Alerting and Notifications | ✅ | ✅ | ✅ |
Performance Optimization | 🟡 | ✅ | ❌ |
Business Impact Analysis | ❌ | ✅ | ❌ |
Pricing
Sentry, New Relic, and Bugpilot offer different options and use different pricing methods.
Sentry's pricing is complex—features, user seats, number of errors, and performance monitoring units all impact the cost. New Relic pricing depends on the level of features required, the number of monitored hosts or applications, and the data retention period.
BugPilot follows a more straightforward approach to pricing. There are three plans—all with access to Bugpilot’s core features. The free plan supports one user, the Pay As You Grow plan costs $10/user/mo and supports automated bug detection, and the Business plan offers saving for larger teams.
What is Sentry?
Sentry is a monitoring and error-tracking platform designed to help software developers identify, diagnose, and resolve application issues. It provides real-time monitoring, allowing you to trace issues and track critical events as they happen. Sentry empowers you to diagnose and fix bugs by delivering comprehensive performance metrics.
Sentry's ability to provide custom dashboards and constant monitoring ensures that you stay on top of any issues, increasing your application's reliability. Additionally, Sentry seamlessly integrates with popular tech stacks and programming languages, making it a versatile tool for any development environment.
Related: 8 Best Sentry Alternatives in 2023
Key features
- Session Replay: With Sentry’s session replay tool, you can watch a recording of their interactions, including mouse movements, clicks, and keyboard inputs.
- Error Monitoring: Sentry's error monitoring feature provides a simple yet powerful solution to help you resolve bugs and errors efficiently. It captures and logs errors, exceptions, and crashes in your application.
- Performance Monitoring: Sentry offers limited performance insights, helping identify slow requests and inefficient code segments affecting application performance.
Pricing
Sentry offers four different pricing plans for their users—Developer (free), Team ($26/mo), Business ($80/mo), and Enterprise (custom).
Developer allows you to enjoy features such as GitHub issues, language support, and release tracking. Team offers unlimited member use, third-party integration, metric alerts, and more. Business offers features that are perfect for running a business, such as advanced analytics, custom dashboards, cross-project visibility, and many more.
Pros and Cons
Pros
- Allows real-time error tracking
- Provides detailed error reports
- Customizable alerts
- Allows you to group similar errors
- Integrates with various programming languages
Cons
- Performance monitoring feature has limitations
- Requires a learning curve
- Can be costly
What is New Relic?
New Relic is a leading application performance monitoring (APM) and observability platform that empowers organizations to gain deep insights into their digital applications and services' performance, health, and user experience.
Using New Relic, you can monitor servers, networks, and other aspects, providing you with a comprehensive understanding of your complete technology setup. This tool furnishes in-depth technical information, enabling you to delve extensively into your application's performance. This encompasses areas such as the time taken for tasks to load, monitoring of the CPU's activity, and overseeing the functionality of databases.
Key features
- Application Security: With features like code-level diagnostics and transaction monitoring, New Relic allows you to track and identify security risks in real-time.
- Infrastructure Monitoring: New Relic's deep insights and customizable dashboards allow you to gain key metrics and information about your infrastructure's performance at a glance.
- Application Monitoring: Monitor your application's performance, infrastructure's health, and security all in one place with New Relic.
Pricing
New Relic offers three plans—Standard ($0+/mo), Pro (custom), and Enterprise (custom).
The actual price you pay depends on users and the amount of data you need to ingest per month. If you’re looking for advanced features (SAML SSO, priority support, etc.) and higher limits on full platform users, you’ll need to check out Pro and Enterprise.
Pros & Cons
Pros
- Sends alerts
- Fast relay of data from host agent to New Relic
- Easy debugging of the code stack
- Collates various data collected from various sources
Cons
- Some users encountered issues with the interface
- Poor data visualization
- Takes a longer time to load data
Sentry and New Relic alternative: Bugpilot
If you're looking for alternative error monitoring software to Sentry and New Relic, Bugpilot is a great option.
Bugpilot is a bug-tracking and issue-management platform designed to assist development teams in effectively identifying, tracking, and resolving software bugs, tasks, and issues throughout the software development lifecycle.
Bugpilot focuses on streamlining the process of managing and resolving software issues, and enhancing collaboration among development teams, quality assurance (QA) professionals, and stakeholders. With its simple and user-friendly interface, Bugpilot makes it easy for startups, SaaS companies, web agencies, and even non-technical founders to identify application bugs and zero in on potential solutions.
Bugpilot also provides customizable dashboards and reports, allowing you to monitor the metrics that matter most to your business. Additionally, it supports a wide range of programming languages, making it compatible with diverse tech stacks.
Key features
- User-Frustration Monitoring: Track and analyze user frustration in real-time, helping you identify any issues that may be causing frustration or hindering the user experience.
- Technical Bug Reports: Create detailed bug reporting that includes relevant information such as error messages, screenshots, and steps to reproduce the issue quickly.
- Session Replays: Watch recordings of user sessions, giving you a visual understanding of their actions, clicks, and navigation patterns.
- Bug Tracker: Identify and address any potential issues that may be affecting your users' experience by tracking bugs in real-time.
Pricing
Bugpilot offers different pricing tiers to cater to different requirements.
Better-Than-Nothing is our free-forever plan—it supports the bug reporting widget, unlimited bug reports, and one user seat. Pay As You Grow ($10/user/mo) gives users access to all Bugpilot’s features, including automated bug detection, 20+ integrations, and more.
Business ($240/mo) is a fixed package deal that supports 20 user seats and offers five workspaces, permission management, and custom branding.
Pros & Cons
Pros:
- Real-time monitoring
- Custom dashboards
- Automated bug reports
- Easy to integrate
- Excellent customer support
- Collaboration features
Cons:
- Users reported that the setup process isn’t very intuitive
- Requires learning curve
Sentry vs. New Relic vs. Bugpilot: Feature Comparison
Please see the table below for a feature comparison among Sentry, New Relic, and Bugpilot to help you understand and choose the best error-monitoring tool for you.
ㅤ | Sentry | New Relic | Bugpilot |
User-Frustration Monitoring | ❌ | ❌ | ✅ |
Bug Reporting Widget | ❌ | ❌ | ✅ |
Session Replays | ❌ | ✅ | ✅ |
AI-assisted Troubleshooting | 🟡 | 🟡 | ✅ |
Bug Tracking | ✅ | ✅ | ✅ |
Technical Bug Reports | ✅ | ✅ | ✅ |
Error Tracking | ✅ | 🟡 | ✅ |
Detailed Error Reports | ✅ | 🟡 | ✅ |
Alerting and Notifications | ✅ | ✅ | ✅ |
Performance Insights | 🟡 | ✅ | ❌ |
Application Metrics | 🟡 | ✅ | ❌ |
User Context Information | ✅ | ❌ | ❌ |
Release Tracking | ✅ | ✅ | ❌ |
Integration Options | ✅ | ✅ | ✅ |
Self-Hosting Options | ✅ | ❌ | ❌ |
With Bugpilot’s free plan offering full access to core features like session replay, AI troubleshooting, detailed bug reports, and bug tracking features, it’s a cost-effective option for developers on a budget. Plus, the $10/user/month price point makes premium features more accessible than Sentry’s and New Relic’s.
It’s time to upgrade your monitoring tool
For bug tracking and application monitoring, Sentry, New Relic, and Bugpilot are all great options. These comprehensive monitoring tools provide deep insight into your application's performance and potential issues, allowing you to identify and resolve bugs quickly.
If your primary focus is efficiently tracking and fixing bugs and ensuring seamless collaboration between development teams, Bugpilot could be an excellent choice. Its emphasis on customizable workflows, collaboration tools, and project management features could enhance your team's productivity and communication.
Create a free account and see Bugpilot in action!